The PSC Group Newsletter

 Vol.9 No.19 - October 7, 2009

 In this issue:  

This Week's Theme

Conceptual Management Frameworks

In our work with Enterprises we are certainly seeing different levels of embracing the social web. Being more of a Tools oriented organization than a creative one, we have worked with our clients to help them better understand the various stages of implementation of a Social Web Strategy from a slightly different perspective.

I think that this framework provides excellent insight into how an Enterprise Social Media’s technical infrastructure can (and in fact, must) grow and develop in order to support growth along the maturity model. We are very focused today on helping our clients better understand the “Enterprise Requirements” of Social Media. And we discuss those not in the context of what will make them a good on-line sociable organization – but rather how they can become that good member while still preserving things inherently enterprise: Workflow Approvals, Metrics, Audit Trails, etc. It is with those thoughts in mind that we are introducing our Social Web Manager Offering - and I hope you will take the opportunity to attend one of our presentations or call for an individual presentation during the coming month.

...John Quirk, Vice President of Operations

For more information you can email John at jquirk@psclistens.com or give him a call at 800-592-8003

Thought Of the Week

Starting to Think About 2010

It’s that time of year when we start thinking about next year.  To say there will be “change” would be an understatement.   We can start with the certainty that the recovery from the economic downturn will not be a return to the past.  The “global” business as we knew it will never the the same.  Then take a look at the current crop of buzz words and you get an even more unsettling snap shot of the future.  Web-book, VMWare, The Cloud, Web 2.0, User Centric, SaaS, Agile, Social Media, Predictive BI, iPhone and the smart phone...and a lot more may all be just words, but they portend a whole lot more.   Without a doubt, 2010 will be a whirl-wind of change with no way to “stop the world and get off.”   So hang on.  If you don’t, you may never get back on.  

Announcements     

Social Web Manager for Microsoft SharePoint

PSC, in conjunction with Microsoft, invite you to an evening reception on how to take your organization to new levels of productivity and efficiency with Social Media.  For organizations that are considering Social Media for the first time, or evaluating new ways to utilize their Microsoft environment, this invitation only event will be the perfect opportunity to talk with the experts in one of three convenient locations…

Date & Time: Wednesday, October 14, 2009 6:00 – 7:30 PM
Location: White Eagle Golf Club (Click here for Directions)
3400 Club Drive
Naperville, IL 60564
 (630) 355-6000  (630) 355-6000
Click here to Register or call  800-591-8003  800-591-8003
Date & Time: Tuesday, October 20, 2009 6:00 – 7:30 PM
Location: The Metropolitan Club (Click here for Directions)
233 South Wacker Drive
66th & 67th Floors
Chicago, IL 60606
 (312) 993-2501  (312) 993-2501
Click here to Register or call  800-591-8003  800-591-8003
Date & Time: Thursday, October 22, 2009 6:00 – 7:30 PM
Location: Marriott Lincolnshire Resort (Click here for Directions)
Ten Marriott Drive
Lincolnshire, IL 60069
 (847) 634-0100  (847) 634-0100
Click here to Register or call  800-591-8003  800-591-8003
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PSC Offers Special Oracle Fusion Middleware Suite 11g Upgrade Analysis

Now is the time to learn more about and take advantage of the new features of Oracle Fusion Middleware Suite 11g by ordering a specially priced Upgrade Analysis.  This limited time offer is available through October 9, 2009.  Click here for the details.

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Day of Cloud - Chicago - October 16, 2009

Join us Friday, October 16, 2009 for a day-long discussion on the 'Cloud'. The day is focused on developers and includes talks on all the major cloud platforms: Google, Amazon, Sales Force & Microsoft. Click here for the details and to register.

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PSC Group to showcase the Sandler Training® Framework for Microsoft Dynamics CRM at the Sandler Sales Systems, Inc. Conference

November 5-7, 2009
PSC has been invited to introduce our recently developed Sandler Training® Framework for MicrosoftDynamics CRM at Sandler's November conference in Baltimore, MD.  This framework is a set of customizations designed and developed by PSC Group that can be plugged directly into Microsoft Dynamics CRM Online or On Premise versions.  The framework is designed to be a tool for sales people trained in the Sandler Training System to manage the sales process more effectively using the Sandler sales methodology.  The ability to utilize views and reports that are specific to the unique Sandler language and sales process makes this a very effective tool for sales managers and Sandler coaches as well.